Policies

Effective: March 10, 2025 | Version: 1st Edition | Approved By: Andrew Novotorov, CEO

Overview: A&V Consulting, LLC is committed to the highest standards of integrity, fairness, and accountability. This policy outlines ethical expectations for all employees, contractors, and global business partners.

Core Ethical Standards

• Integrity: Mandates honesty and transparency; bans fraud, misrepresentation, and deceptive practices.
• Respect: Zero tolerance for discrimination or harassment; promotes a diverse, inclusive workspace.
• Compliance: Strictly adheres to global laws, including anti-corruption (FCPA/UK Bribery Act) and labor standards.
• Conflicts: Requires immediate disclosure of personal conflicts; bans gifts that influence decisions.
• Data Privacy: Protects proprietary data and ensures compliance with global regulations like GDPR.

Partner Expectations

• Supply Chain: Partners must reject forced labor, child labor, and human rights violations.
• Fair Trade: Anti-competitive practices, collusion, and price-fixing are strictly prohibited.
• Sustainability: Partners must comply with environmental laws and minimize ecological impact.

Enforcement & Reporting

• Reporting: Violations can be reported confidentially or anonymously; retaliation is strictly banned.
• Consequences: Violations trigger investigations and can lead to termination or legal action.

Effective: March 10, 2025 | Version: 1st Edition | Approved By: Andrew Novotorov, CEO

Overview: A&V Consulting, LLC is committed to full compliance with U.S. and international agricultural regulations governing the import, export, distribution, and consulting of agricultural products. This policy promotes legal compliance, product safety, environmental responsibility, and sustainable agricultural practices.

Regulatory Compliance

U.S. Regulations: Complies with USDA, EPA, FDA, and APHIS requirements, including inspection, certification, labeling, packaging, and product safety standards.

International Trade: Adheres to applicable import/export laws, WTO and Codex Alimentarius standards, and destination-country regulatory requirements.

Organic Certification: Ensures organic products meet USDA Organic Standards and applicable international certification and labeling requirements.

Pesticides & Biostimulants: Requires EPA approval where applicable and compliance with all domestic and international regulations governing use, import, export, and distribution.

Product Safety & Sustainability

Product Safety: Ensures products meet applicable safety, handling, storage, disposal, and environmental protection requirements.

Environmental Responsibility: Promotes sustainable farming practices that protect soil, water, ecosystems, and natural resources while minimizing environmental impact.

Documentation & Training

Recordkeeping: Maintains accurate records of sourcing, certifications, import/export documentation, product safety, and regulatory compliance.

Training: Provides ongoing compliance training and regularly updates policies to reflect changing laws and industry standards.

Reporting & Enforcement

Reporting: Employees, contractors, and business partners must promptly report suspected compliance violations for investigation.

Enforcement: Non-compliance may result in disciplinary action, termination of business relationships, or legal action as appropriate.

Effective: March 10, 2025 | Version: 1st Edition | Approved By: Andrew Novotorov, CEO

Overview: A&V Consulting, LLC is committed to promoting sustainable agricultural practices that reduce environmental impact, conserve natural resources, and support long-term agricultural productivity. This policy guides the company’s environmental stewardship across consulting, product distribution, and business operations.

Sustainable Agriculture

Eco-Friendly Practices: Promotes organic fertilizers, biostimulants, regenerative agriculture, renewable energy, and other sustainable farming solutions that improve soil health and reduce chemical dependency.

Resource Conservation: Encourages responsible use of water, energy, and land through efficient irrigation, renewable energy, conservation practices, and land restoration.

Waste Reduction: Supports composting, recycling, reuse of agricultural byproducts, and circular economy principles to minimize waste and landfill use.

Sustainable Sourcing: Partners with suppliers that uphold environmental responsibility, ethical labor practices, and recognized sustainability or fair trade standards.

Environmental Stewardship

Carbon Reduction: Works to reduce greenhouse gas emissions by improving operational efficiency, supporting low-carbon agricultural practices, and encouraging emissions tracking.

Pollution Prevention: Promotes Integrated Pest Management (IPM), responsible chemical use, biodegradable materials, and sustainable packaging to protect soil, water, and air quality.

Compliance & Continuous Improvement

Environmental Compliance: Adheres to all applicable environmental laws and supports recognized sustainability standards and certifications, including USDA Organic, Fair Trade, GRI, and ISO 14001.

Monitoring & Reporting: Tracks environmental performance, measures sustainability initiatives, and communicates progress transparently to stakeholders.

Training & Client Support: Provides sustainability training for employees and partners while helping clients implement environmentally responsible agricultural practices.

Accountability

Continuous Improvement: Regularly reviews and enhances sustainability practices to improve environmental performance.

Enforcement: Failure to comply with this policy may result in disciplinary action, termination of business relationships, or other appropriate corrective measures.

Effective: March 10, 2025 | Version: 1st Edition | Approved By: Andrew Novotorov, CEO

Overview: A&V Consulting, LLC is committed to providing professional, responsive, and client-focused service. This policy establishes standards for client engagement, communication, confidentiality, and continuous improvement to ensure strong, long-term business relationships.

Client Engagement

Client-Centered Service: Delivers tailored consulting solutions by actively listening to client needs, maintaining a client-first approach, and focusing on practical, results-driven outcomes.

Transparency & Accountability: Provides clear information regarding services, timelines, pricing, and project updates while honoring commitments and communicating proactively.

Communication Standards

Responsiveness: Responds to client inquiries promptly, with a goal of replying within 24 business hours and within 4 business hours for urgent matters whenever possible.

Professional Communication: Maintains clear, concise, respectful, and jargon-free communication across email, phone, meetings, reports, and virtual collaboration.

Respect & Professionalism: Treats all clients with courtesy, integrity, and cultural sensitivity in every interaction.

Client Support & Confidentiality

Availability: Provides dedicated points of contact, regular project check-ins, and alternative contacts when primary representatives are unavailable.

Confidentiality: Protects client information through secure communication practices and limits access to authorized personnel on a need-to-know basis.

Feedback & Continuous Improvement

Client Feedback: Regularly seeks client input to evaluate service quality, strengthen relationships, and improve consulting practices.

Continuous Improvement: Uses client feedback to enhance communication, service delivery, and overall client experience.

Issue Resolution & Enforcement

Dispute Resolution: Addresses concerns promptly, fairly, and collaboratively, with escalation to senior management when necessary.

Commitment: All employees, contractors, and business partners are expected to uphold this policy to ensure consistent, professional, and responsive client service.

Effective: March 10, 2025 | Version: 1st Edition | Approved By: Andrew Novotorov, CEO

Overview: A&V Consulting, LLC is committed to protecting the confidential and proprietary information of clients, suppliers, and business partners. This policy establishes standards for safeguarding sensitive information, maintaining trust, and ensuring compliance with confidentiality and non-disclosure obligations.

Confidentiality Standards

Protected Information: Covers all non-public business information, including financial data, business strategies, proprietary methods, product development, pricing, client and supplier information, and other confidential materials.

Confidentiality Obligations: Requires employees, contractors, and business partners to protect confidential information, use it only for authorized business purposes, prevent unauthorized disclosure, and report suspected breaches immediately.

Non-Disclosure Agreements (NDAs): Uses NDAs where appropriate to define confidentiality obligations, permitted use, duration, and legal responsibilities.

Information Security

Access Controls: Limits confidential information to authorized personnel with a legitimate business need and protects data through secure systems, encryption, password protection, and restricted access.

Secure Communications: Requires the use of secure communication and file-sharing methods when handling sensitive information.

Secure Disposal: Ensures confidential information is securely deleted or destroyed when no longer required.

Compliance & Accountability

Exceptions: Permits disclosure only when required by law, when information becomes publicly available through no fault of the recipient, or as otherwise permitted under applicable agreements.

Retention: Confidentiality obligations remain in effect for the duration specified in applicable agreements, or generally for five (5) years after the business relationship ends unless otherwise required.

Training & Review: Provides regular confidentiality training and reviews this policy periodically to maintain compliance with legal and industry standards.

Enforcement

Accountability: Violations may result in disciplinary action, termination of contracts or business relationships, and legal action where appropriate.

Effective: March 10, 2025 | Version: 1st Edition | Approved By: Andrew Novotorov, CEO

Overview: A&V Consulting, LLC is committed to partnering with suppliers and distributors that meet the highest standards of quality, safety, regulatory compliance, and ethical business practices. This policy establishes a structured due diligence process to reduce risk and maintain a reliable, responsible supply chain.

Supplier & Distributor Evaluation

Business Integrity: Reviews each partner’s business history, reputation, financial stability, and legal or regulatory compliance before establishing or renewing business relationships.

Regulatory Compliance: Verifies compliance with applicable USDA, EPA, FDA, import/export regulations, product certifications, and other relevant domestic and international standards.

Quality Assurance: Evaluates quality management systems, product testing, certifications, consistency, safety, and recall procedures to ensure products meet company requirements.

Ethical & Environmental Standards: Requires compliance with fair labor practices, anti-corruption laws, human rights standards, sustainable sourcing, and environmental regulations.

Risk Management

Risk Assessment: Evaluates legal, financial, operational, reputational, and environmental risks before approving or continuing supplier and distributor relationships.

Supplier Agreements: Establishes written agreements defining quality expectations, pricing, delivery terms, compliance requirements, confidentiality, and conditions for corrective action or termination.

Monitoring & Continuous Improvement

Ongoing Oversight: Conducts periodic audits, performance reviews, and compliance assessments to ensure continued adherence to company standards.

Corrective Actions: Works with partners to address deficiencies and may suspend or terminate relationships if standards are not met.

Confidentiality & Enforcement

Confidentiality: Protects all due diligence records, financial information, and compliance documentation through appropriate security and access controls.

Enforcement: Partners that fail to meet quality, safety, ethical, or regulatory requirements may be subject to corrective action, contract termination, or legal and regulatory action where appropriate.

Effective: March 10, 2025 | Version: 1st Edition | Approved By: Andrew Novotorov, CEO

Overview: A&V Consulting, LLC is committed to the responsible, ethical, and secure use of artificial intelligence (AI) in business communications. This policy ensures AI enhances productivity while maintaining accuracy, transparency, professionalism, and compliance with applicable laws and data privacy standards.

Responsible AI Use

Transparency: AI-generated content must be reviewed and approved by a qualified employee before use. AI involvement will be disclosed when appropriate.

Accuracy & Quality: All AI-generated content must be fact-checked and validated to ensure it meets the company’s standards for accuracy, reliability, and professionalism.

Ethical Standards: AI may not be used to create misleading, discriminatory, deceptive, or unethical content and must reflect the company’s values and professional tone.

Data Privacy & Security: Confidential or sensitive company and client information may only be used with approved, secure AI tools and in compliance with applicable privacy regulations, including GDPR and CCPA.

Approved & Prohibited Uses

Permitted Uses: AI may assist with drafting communications, marketing materials, reports, data analysis, and routine customer interactions, provided appropriate human oversight is maintained.

Prohibited Uses: AI must not be used to generate false information, create unauthorized contracts, disclose confidential data through unapproved platforms, or make business decisions without human review.

Accountability & Compliance

Employee Responsibility: Employees, consultants, and business partners are responsible for using AI ethically and in accordance with this policy.

Enforcement: Misuse of AI may result in disciplinary action, loss of AI system access, termination of business relationships, or other appropriate corrective measures. The policy will be reviewed periodically to reflect evolving AI regulations and best practices.

Effective: March 10, 2025 | Version: 1st Edition | Approved By: Andrew Novotorov, CEO

Overview: A&V Consulting, LLC is committed to protecting personal and business data through responsible data management and strong security practices. This policy ensures compliance with international privacy laws, including the GDPR, CCPA, and APPI, while maintaining the confidentiality, integrity, and availability of information.

Data Privacy Principles

Lawful Processing: Collects and processes personal data only for legitimate business purposes, with appropriate legal basis, transparency, and consent where required.

Data Minimization: Collects only the information necessary for business operations and uses it solely for its intended purpose.

Data Retention: Retains data only as long as required by legal, regulatory, or business obligations and securely deletes or anonymizes information when no longer needed.

Data Security

Information Protection: Safeguards sensitive data through encryption, secure storage, access controls, and other appropriate cybersecurity measures.

Incident Response: Maintains procedures for identifying, responding to, and reporting data breaches in accordance with applicable legal requirements.

Individual Privacy Rights

Data Rights: Respects individuals’ rights to access, correct, delete, or receive portable copies of their personal data, and to withdraw consent or opt out of applicable data processing activities where permitted by law.

International Compliance: Ensures cross-border data transfers and third-party data processing comply with GDPR, CCPA, APPI, and other applicable privacy regulations.

Accountability & Enforcement

Employee Responsibility: Requires employees, contractors, and business partners to protect confidential information, complete data privacy training, and promptly report suspected privacy or security incidents.

Enforcement: Violations of this policy may result in disciplinary action, termination of contracts or business relationships, and legal action where appropriate. This policy is reviewed regularly to reflect evolving privacy laws and cybersecurity best practices.

Effective: March 10, 2025 | Version: 1st Edition | Approved By: Andrew Novotorov, CEO

Overview: A&V Consulting, LLC establishes clear service terms to define project scope, payment expectations, client responsibilities, and dispute resolution procedures. This policy promotes transparency, accountability, and successful client engagements.

Service Terms

Scope of Services: Consulting engagements include agricultural biotechnology, international trade facilitation, and strategic business development. Project scope, deliverables, timelines, and any changes are documented in a written agreement.

Fees & Payment: Service fees are based on project scope and complexity. Payment schedules, deposits, invoicing, and any applicable late payment terms are defined in the client agreement. Refunds and cancellations are subject to the agreed contractual terms.

Client Responsibilities

Cooperation: Clients are expected to provide accurate, complete, and timely information necessary to perform services. Client-caused delays may affect project schedules and costs.

Confidentiality: Both parties agree to protect confidential and proprietary information. Non-Disclosure Agreements (NDAs) may be required depending on the engagement.

Intellectual Property: Unless otherwise agreed in writing, work products developed by A&V Consulting, LLC remain the company’s intellectual property, and clients may use deliverables only for their intended business purposes.

Dispute Resolution

Resolution Process: Disputes should first be addressed through good-faith negotiation, followed by mediation where appropriate before legal action.

Governing Law: Service agreements are governed by the laws of the State of Florida, USA, unless otherwise specified in writing.

Termination & Policy Updates

Termination: Either party may terminate an agreement for material breach or other qualifying circumstances, with payment remaining due for completed work.

Policy Updates: A&V Consulting, LLC may revise these service terms periodically and will communicate significant changes to clients before they take effect.

Effective: March 10, 2025 | Version: 1st Edition | Approved By: Andrew Novotorov, CEO

Overview: A&V Consulting, LLC maintains transparent pricing and payment practices to ensure fairness, financial integrity, and clear expectations for clients and business partners. This policy defines pricing structures, payment terms, and billing procedures to support successful business relationships.

Pricing Structure

Consulting Fees: Pricing is based on the scope, complexity, duration, and nature of each project. Clients receive a detailed proposal outlining applicable rates, which may be fixed, hourly, or project-based.

Additional Costs: Pre-approved project expenses, scope changes, or additional services may result in additional charges, subject to mutual agreement.

Payment Terms

Invoicing: Invoices are issued according to the agreed payment schedule and include a clear breakdown of services, applicable taxes, and the total amount due.

Payment Methods: Payments may be made by approved methods, including bank transfer, credit card, PayPal, or other authorized digital payment platforms, unless otherwise agreed.

Due Dates & Late Payments: Payments are due within the timeframe specified in the agreement or invoice. Late payments may result in interest charges, suspension of services, or other contractual remedies.

Refunds & Dispute Resolution

Refunds & Cancellations: Refunds are subject to contractual terms and may be available when services have not commenced or contractual obligations cannot be fulfilled. Clients remain responsible for payment for work completed prior to cancellation.

Billing Disputes: Clients should promptly notify A&V Consulting, LLC of any billing concerns. The company will work in good faith to resolve disputes through negotiation before pursuing other remedies.

Policy Updates

Policy Changes: A&V Consulting, LLC may update this policy periodically and will communicate significant changes to clients before they take effect.

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